Frequently Asked Questions

FAQ’S

What Paint Do You Use?

All our trailers are primed with zinc shot, primed twice and top coated twice with Implement enamel.

What Steel is Used to Manufacture the Trailers?

All steel is Australian made.

Where Are the Axles Made?

My axles are made in Melbourne and made from Australian steel.

What Warranty Do You Give on Your Trailers?

All TrailerTec trailers come with a back to base 1 year warranty.

Can You Help with Delivery?

Yes, we offer a delivery service to Sydney (start of the M7) at $660 and to Melbourne for $330.

Can I Pick the Trailer Up From You?

Yes, you can pick the trailer up from me in Chiltern and I can help you purchase an unregistered permit from VicRoads to get you home.

Do Your Trailers Come with New Wheels & Tyres?

All TrailerTec trailers come with new wheels including a brand new spare wheel and tyre.

Do Your Trailers Come with LED Lights?

All TrailerTec trailers come with multi volt LED lights.

Do You Have EFTPOS Facilities?

Unfortunately I don't - I accept cash on pick up or direct deposit.

Does Someone Explain to Me the Workings & Maintenance Schedule of the Trailer?

Yes, I will assist you in attaching your trailer, checking the lights and indicators and explain the required maintenance of your trailer. I will also assist you via phone with any queries. You are a customer NOT just a number.

Can I Get Replacement Parts for the Trailer?

Yes I can post items to you or you can collect them from Chiltern.

Does TrailerTec Repair Other Brands & Makes of Trailers?

Yes I do and can even refer a towing company should you break down on the Hume Highway. We can also recommend a camp ground should you require one.